The Middle East MICE market has shown steady growth in 2024, driven predominantly by the Corporate segment. These sectors captured nearly 77% of the market share, demonstrating the rapid development in the region.
For hoteliers seeking to capitalize on growth opportunities, it's essential to tailor services to meet the needs of high-growth industries. Offering state-of-the-art meeting facilities equipped with high-speed internet and advanced audiovisual capabilities can attract tech and financial firms in search of venues that align with their innovative spirit.
However, building lasting customer relationships with organizations in active segments or emerging industries requires more than just excellent facilities. Hospitality businesses must stay attuned to market trends, develop targeted marketing campaigns, and train their teams to understand customer needs in order to foster strong connections. In this article, we will explore Knowland’s data insights for the Middle East during Q4 2024 and throughout the entire year.
The influx of real estate: A new frontier for the Middle East
The Real Estate sector emerged as a key player in 2024, securing its position among the top industries in the MICE market. Knowland data showcased hundreds of industry meetings and events in 2024, presenting an exciting opportunity for hoteliers to diversify their MICE clientele.
In 2025, expect to see an influx of gatherings, with dozens of major real estate conferences scheduled in the Middle East. These events will cater to a wide range of regional and international audiences, providing significant opportunities for local hoteliers to benefit.
For instance, the IPS Dubai attracted over 16,000 attendees in 2024, while the International Property Show in 2025 expects around 10,000 participants. Hoteliers can take advantage of segment growth by forming partnerships with real estate firms and offering bespoke services for real estate conferences, exhibitions, and networking events, but also educating their teams on the sector.
The rising star: Urban infrastructure developments for MICE growth
Urban infrastructure grew by nearly 304% in Q4 2024, accompanying regionwide investments in smart city solutions, sustainable urban development, and innovative infrastructure. Major conventions, such as Abu Dhabi’s World Future Energy Summit and the Saudi Infrastructure Expo, draw tens of thousands of attendees to their respective regions.
However, infrastructure expansion also creates localized opportunities for the MICE business. Hotels located near project sites serve as convenient and efficient venues for urban planning project groups, investor meetings, and grand opening celebrations.
In a competitive environment, targeting accounts in the most improved industries will be essential for generating new MICE revenue. Harness the momentum from the end of 2024 to capture untapped business opportunities among city planners, developers, and stakeholders.
Opportunities in consulting, travel, and training sectors
The Consulting, Travel, and Training/Education segments have consistently excelled in the Middle East market, leading the top 10 industries in booking volume for 2024. This consistent demand highlights multiple factors, including destination appeal, value placed on knowledge exchange, and professional development within the region.
Consulting: With consulting contributing 13.4% of the MICE market, hoteliers should consider developing packages tailored to consulting firms. This could include small-to-medium-sized meeting rooms, business services, and flexible layouts to support creative workshops and engaging client meetings.
Travel: As the travel segment holds 11.5%, partnerships with travel agencies and corporate travel planners can help attract events and conferences in this area. Offering seamless booking & travel assistance and unique experiences for 'bleisure' could enhance the appeal. With new feeder markets emerging, hotels understanding the cultural requirements or proactively tailoring food & beverage options can capture valuable shares from these growing markets.
Training/Education: With training and education at 10.9%, hoteliers should prioritize facilities for seminars, workshops, and training sessions. Amenities such as lecture halls, breakout rooms, and advanced AV equipment will be highly valuable.
Leveraging market trends to maximize hotel MICE revenue
The Middle East MICE market in 2024 saw a broadening of its market segment distribution. While the Consulting segment leads, the diversification into sectors like Real Estate and Automotive, which have shown significant improvements, indicates a shift in market dynamics.
For hoteliers, staying attuned to these changes is crucial for maximizing MICE revenue. Following market trends to enhance MICE business strategies and guide your teams’ activities efficiently, is a must today. Hoteliers can utilize data analytics to track industry trends, forecast demand, and optimize sales strategies. By aligning their services with the needs and preferences of target sectors, hotels can provide compelling value propositions that resonate with potential clients.
In conclusion, the dynamic shifts in the Middle East MICE market in 2024 offer hoteliers a wealth of opportunities to innovate and expand their business. By understanding and adapting to industry trends, leveraging data insights, and offering tailored services, hotels can position themselves as leaders in the MICE industry, drive growth, and enhance their competitive edge.