Tomorrow’s Departures. Sorted in Just a Few Clicks.

Eleanor has added a Departure Module that brings the next day's departure communications into one dashboard for front office, guest relations, and butler teams.

From that dashboard, the team can see tomorrow's departures and select guests individually or in groups, including by departure time. They can generate personalized letters from templates, including different languages and departure times, review them, and send them through the guest app with a push notification. The module is meant to replace the daily work of mail merges, printed packs, or sending files one by one through messaging apps.

Read receipts, shown with a red or green indicator, show who has opened the letter and who still needs a printed copy, which can be produced in one click from the same screen.

The update is aimed at cutting that daily administration so those teams can spend more time on transfers, luggage, and last-minute guest questions.

Originally published by Eleanor: Tomorrow’s Departures. Sorted in Just a Few Clicks.