New from RobosizeME: Financial Reconciliation Suite

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Published 25-07-2025

RobosizeME launches Financial Reconciliation Suite – Automating OTA commission audits with intention

RobosizeME

OTA Commission Management Hospitality Technology Financial Reconciliation Hotel Automation Oracle Cloud Marketplace Revenue Optimization Property Management Systems (PMS) Back-Office Automation ExploreTECH

In the fast-paced world of hospitality, accuracy and efficiency in financial processes can make the difference between profitability and unnecessary loss. One such challenge that has long burdened hotels is the management and reconciliation of commissions owed to Online Travel Agencies (OTAs). These commissions often involve complex data from multiple sources, making manual reconciliation a time-consuming and error-prone task.

Recognizing this critical pain point, RobosizeME has introduced its Financial Reconciliation Suite, a state-of-the-art automation tool now available on the Oracle Cloud Marketplace. This new solution promises to revolutionize how hotels handle OTA commission audits by reducing manual effort, improving accuracy, and strengthening operational control.

The challenge of OTA Commission Management

For hotels, OTAs are a vital sales channel, driving bookings and expanding market reach. However, the commission structures that govern these relationships often create significant administrative challenges. Hotels receive reservation data through their Property Management Systems (PMS), while commission reports are generated separately by OTAs. These two sets of data must be reconciled to ensure the hotel pays the correct commission amount.

Historically, this reconciliation has been done manually, requiring staff to cross-check reservations, rates, stay durations, cancellation policies, and more. This manual process is prone to errors such as missed bookings, incorrect commission rates, or misaligned stay dates. Such errors lead to revenue leakage, disputes with OTAs, and operational inefficiencies.

Furthermore, the manual nature of the task means it is labor-intensive and slow, often leaving hotels with outdated financial data and limited control over their commission expenses.

Introducing the Financial Reconciliation Suite

RobosizeME’s Financial Reconciliation Suite addresses these challenges head-on by automating the entire commission audit process. Key features include:

Daily Extraction and Analysis of OTA Reservations: After guest check-out, the system pulls reservation data from the PMS to prepare for commission review.
Detailed Eligibility Checks: The solution analyzes reservation specifics such as travel agent profiles, rate codes, and booking status to verify commission eligibility.
Automated Commission Report Retrieval: The suite fetches OTA commission reports weekly and reconciles them against PMS data automatically.
Discrepancy Detection and Flagging: Any mismatches—such as differences in stay length, booking status, or revenue amounts—are flagged for review, reducing the risk of unnoticed errors.

By automating these steps, hotels can reduce the time staff spend on reconciliation from hours or days to minutes, while simultaneously increasing the accuracy of their financial data.

Strategic Integration with Oracle

One of the suite’s standout features is its seamless integration with Oracle OPERA Cloud through the Oracle Hospitality Integration Platform (OHIP). As a certified Oracle Partner, RobosizeME benefits from enhanced interoperability and trusted deployment standards.

This integration means that hospitality teams can leverage the robustness of Oracle’s widely used PMS while applying RobosizeME’s specialized automation to streamline commission auditing. The partnership also ensures that data security, system stability, and scalability meet the highest industry standards.

Stephen Burke, CEO of RobosizeME, explains:
“Our mission is to eliminate the invisible revenue drain caused by overlooked discrepancies in OTA commissions. By collaborating with Oracle, we’re giving hotels a smart and scalable way to enforce financial accuracy.”

Part of a Broader Automation Portfolio

The Financial Reconciliation Suite is not an isolated offering but a vital addition to RobosizeME’s broader portfolio of AI-enabled automation tools tailored for the hospitality sector. These tools focus on speeding up back-office and operational workflows, reducing errors, and improving overall efficiency.

By building on this foundation, the suite enhances the financial integrity of hotels, freeing up staff to focus on guest experience and strategic initiatives rather than tedious manual audits.

Tailored for Hospitality Industry Needs

RobosizeME understands the specific demands of the hospitality industry. Their automation solutions have been adopted by some of the world’s most respected hotel brands, including Design Hotels, The Dorchester Collection, GHA, Kempinski, Loews Hotels, Louvre Hotels Group, and Radisson Hotel Group.

This real-world experience informs the design of the Financial Reconciliation Suite to ensure ease of deployment, scalability to meet any hotel size or portfolio, and stringent data protection protocols. The suite complies with important security standards including ISO 27001, GDPR, and PCI-DSS, giving hoteliers confidence that sensitive financial and guest data remains secure.

The Business Impact

By adopting the Financial Reconciliation Suite, hotels stand to gain:

Improved Financial Accuracy: Automated audits reduce discrepancies and help catch errors before they impact the bottom line.
Time and Cost Savings: Automation cuts down labor-intensive manual work, freeing finance and revenue teams for higher-value tasks.
Enhanced Operational Control: With clear visibility into commissions owed and paid, hotels can negotiate better terms and optimize OTA partnerships.
Reduced Revenue Leakage: Detecting mismatches early prevents overpayment and revenue loss.
Scalability and Flexibility: Whether managing a single property or a global portfolio, the solution adapts to diverse operational complexities.

Looking Ahead

As the hospitality industry continues to embrace digital transformation, automation in financial operations is becoming a key competitive differentiator. RobosizeME’s Financial Reconciliation Suite exemplifies this trend, offering a precise, scalable, and secure way to tackle one of hospitality’s persistent financial challenges.

For hotels seeking to improve financial transparency and operational efficiency in OTA commission management, this solution offers a clear path forward.