Welcome to the June edition of ET Compass
In the June edition of ET Compass, we explore Harnessing AI to Transform Hotel Revenue and Guest Engagement—spotlighting how hospitality leaders are using AI not just for innovation, but for real business results.
Blastness shares how AI powers four key tools—revenue management, bid strategies, market intelligence, and guest-facing chatbots—to boost direct bookings and guest satisfaction. dailypoint enhances VIP recognition at check-in through its AI-driven Profile Snapshot, offering real-time, privacy-compliant guest insights. Hotelogix continues to lead with AI-enabled automation, pricing, and multilingual concierge services built into its cloud PMS.
Fairmas reminds us that hospitality finance demands precision, not hype. In a candid fire chat, their data scientist explains how secure, accurate AI is reshaping financial planning. IRIS introduces an AI-powered upselling tool that increases F&B revenue while streamlining the guest ordering experience. Plusgrade shows how strategic upselling can unlock untapped revenue opportunities, helping hotels drive incremental spend and personalize guest journeys. And from The Hotels Network, meet KITT—the AI receptionist managing guest inquiries 24/7 across phone, chat, and email.
We also welcome SuitePad and Winsar Group to the ExploreTECH community—bringing fresh innovation in guest engagement and hotel operations.
TECH Matchmaker Webinars return June 10–25, featuring quick vendor spotlights to help you explore solutions and trends—anonymously and efficiently.
Want exclusive AI insights? Take h2c’s 20-minute Global Study and receive a personal executive summary not included in the public release.