Canary
Technologies, the hospitality industry’s leading guest experience platform,
has entered a strategic partnership with Cloudbeds, the global
leader in property management solutions. This collaboration brings together two
industry powerhouses to deliver a seamless, integrated solution designed to
enhance operational efficiency, drive revenue growth, and elevate the guest
journey for mutual hotel customers.
By combining Canary’s award-winning, AI-powered Guest
Management Platform — featuring mobile check-in, upselling, guest messaging,
digital payments, and more — with Cloudbeds’ robust property management system
(PMS), booking engine, and channel manager, this alliance creates a truly
unified tech stack for hoteliers. Together, the platforms eliminate
fragmentation, streamline workflows, and offer a comprehensive view of
operations and guest engagement in real time.
“Today’s hoteliers are looking for integrated
solutions that simplify operations, elevate the guest experience, and
contribute directly to the bottom line. Our integration with Cloudbeds reflects
this shift — helping hotels streamline their tech stack, meet the expectations
of modern travelers and unlock new revenue opportunities. We’re excited to
collaborate on a solution that delivers real impact across the guest journey
for our mutual customers.”
—
Bryan Michalis, VP of Strategic Partnerships at Canary Technologies
The deep integration ensures a seamless exchange of data
between Canary and Cloudbeds, empowering hoteliers with:
- Frictionless
Operations: Automate manual tasks, reduce errors,
and free up staff to focus on personalized service instead of
administrative duties.
- Modern
Guest Experiences: Deliver contactless, mobile-first
interactions from pre-arrival to post-stay, with intelligent communication
and convenient digital options that build loyalty.
- Revenue
Acceleration: Capitalize on upsell opportunities,
improve direct bookings, and enhance guest lifetime value through
streamlined, AI-driven engagement.
- Centralized
Insights: Unlock powerful analytics and guest
behavior data from a unified dashboard, enabling better decision-making
and smarter resource planning.
“Our partnership with Canary Technologies is
about delivering real, measurable impact for hoteliers. Together, we’re
removing the friction that often slows down hotel operations and replacing it
with a seamless experience that connects teams and guests like never before.
This integration gives our mutual customers the tools they need to power their
business on their terms.”
—
Sebastien Leitner, VP Partnerships at Cloudbeds
The joint offering makes it easier than ever for hotels
to modernize their operations and exceed guest expectations. Hoteliers using
both platforms will benefit from an effortless implementation process and
dedicated support from both companies to ensure a smooth rollout and ongoing
success.
Meet Canary Technologies and Cloudbeds in person at HITEC
Indianapolis, June 16–19, 2025, to explore how this partnership can
transform your hotel’s operations and guest engagement strategy.
About Canary Technologies
Canary Technologies is modernizing the hotel tech stack
with its award-winning AI-powered Guest Management Platform. Digitizing guest
touchpoints from booking to checkout, Canary’s cutting-edge solutions simplify
hotel operations, boost revenue, and elevate the guest experience. Enabling
these innovations is Canary AI, the most advanced AI model built
specifically for hotels. Trusted by 20,000+ hotels in 100+ countries, Canary
powers top brands like Marriott, Four Seasons, and Wyndham. Recognized
as an industry innovator by Fast Company, Deloitte, and Business
Insider. Learn more at canarytechnologies.com.
About Cloudbeds
Cloudbeds is the leading platform redefining the concept
of PMS for the hospitality industry, serving tens of thousands of properties in
more than 150 countries worldwide. Built from the ground up to be masterfully
unified and scalable, the award-winning Cloudbeds Platform brings together
built-in and integrated solutions that modernize hotel operations,
distribution, guest experience, and data & analytics.
Founded in 2012, Cloudbeds has been named a top PMS,
Hotel Management System and Channel Manager (2021–2025) by Hotel Tech Report,
World’s Best Hotel PMS Solutions Provider (2022) by World Travel Awards,
and recognized in Deloitte’s Technology Fast 500 in 2024. For more
information, visit cloudbeds.com.
