Radisson Hotel Group (RHG), a globally recognized leader
in the hospitality industry, has entered into a strategic partnership with RobosizeME to automate
essential operational functions, including call center management,
distribution, finance, guest services, and review management. This
collaboration reinforces RHG’s commitment to leveraging cutting-edge automation
to enhance efficiency, elevate guest experiences, and maintain its high
standards of service excellence.
Transforming hospitality operations with automation
The partnership will integrate RobosizeME’s advanced
automation solutions to minimize manual processes, streamline workflows, and
improve overall operational consistency. By automating critical areas such as
call center and distribution processes, RHG aims to accelerate response times
and deliver seamless guest interactions. Similarly, the automation of finance
and review management will allow the company to allocate more resources to
strategic growth and innovation initiatives.
“Partnering with automation experts who truly
understand the hospitality industry has been a game-changer for us. RobosizeME
offers a tailored approach that aligns perfectly with our operational goals.”
– Pierre-Baptiste Lechien, Senior Director of Revenue Technology, Radisson
Hotel Group
Seamless integration for maximum impact
RobosizeME’s automation platform is designed to integrate
smoothly with RHG’s existing systems, ensuring an efficient transition without
disrupting day-to-day operations. Initial results indicate notable improvements
in operational efficiency, accuracy, and scalability. By automating review
management, RHG can now track and respond to guest feedback more effectively,
strengthening its brand reputation and customer loyalty.
“We are excited to collaborate with a
globally recognized brand like Radisson Hotel Group. Our automation solutions
simplify complex processes, allowing hospitality leaders to focus on delivering
outstanding guest experiences and driving business growth.”
– Stephen Burke, Founder & CEO, RobosizeME
A growing trend in hospitality automation
This partnership highlights the increasing shift toward
automation in the hospitality sector, addressing challenges such as labor
shortages and rising operational costs. RHG’s adoption of RobosizeME’s
intelligent process automation solutions reflects a forward-thinking strategy
focused on long-term innovation and success.
For more information, visit www.radissonhotels.com and www.robosize.me.
