ExploreTECH is pleased to announce its latest partnership with Protect Group. This collaboration provides hospitality businesses with easier access to innovative ancillary solutions, simplifying tech procurement and enabling smarter, more strategic decisions to drive growth and success.
Protect Group offers a suite of standout services, including Refund Protect, which gives customers the flexibility of a full refund upgrade—boosting satisfaction, loyalty, and partner revenue. Through the Protect Marketplace, businesses can access a variety of ancillary services such as flight disruption management, delayed baggage protection, carbon offsetting, eSIM activation, and lounge access, all aimed at enhancing customer engagement and safeguarding brand integrity.
At the heart of Protect Group’s offerings is Protect Plus, an AI-powered platform that seamlessly integrates with existing systems. It empowers businesses to deliver scalable, personalized customer experiences while minimizing revenue loss and maximizing operational efficiency.
Tamar Nassar, Regional Director Middle East & Turkey at Protect Group, shares, “We’re proud to partner with ExploreTECH as we officially launch our operations in the Middle East, supported by our new regional office in Dubai. This collaboration is a pivotal step in our mission to enhance ancillary services and deliver innovative solutions to the travel industry across the region.”
Ralph Melis, COO of ExploreTECH, adds, “Partnering with Protect Group reflects our commitment to providing a robust platform that simplifies technology choices for hospitality businesses. Their innovative solutions perfectly align with our mission to streamline procurement processes, improve guest experiences, and foster sustainable growth in the industry.”
With industry leaders like Protect Group joining our ecosystem, ExploreTECH continues to strengthen its position as a catalyst for innovation and growth in the Middle East and Africa.
For more information about Protect Group and its services, visit www.protect.group.
