

- Powered by Points, a Plusgrade
company, Leaders Club members now have greater flexibility in how points
are earned and redeemed with benefits like Buy and Gift.
- This expanded suite of loyalty
program offerings allows members to expedite their reward journey.
- The collaboration underscores
Plusgrade's commitment to enhancing the loyalty landscape and actively
contributing to the evolution of programs alongside its valued partners.
MONTREAL, Oct.
19, 2023 /PRNewswire/ -- Plusgrade, the leading provider of ancillary revenue
solutions for the global travel industry, today announces the launch of
multiple loyalty solutions for The Leading Hotels of the World (LHW), the
leader in independent luxury hospitality. Plusgrade's loyalty business unit,
Points, will power multiple benefits for Leaders Club that enrich the
experience for members, offering greater choice and flexibility in how rewards
are earned and redeemed.
Through the
partnership with Points, a Plusgrade company, Leaders Club members now have the
opportunity to accelerate their progress toward reward goals by making an
immediate lump-sum purchase of rewards through the "Purchase Points"
feature. This empowers members to access exceptional hotel stays and
experiences sooner.
Additionally,
Leaders Club members will also have access to the "Gift Points"
feature. This gives members the ability to share the gift of luxury by buying
points for friends and family, offering greater flexibility in how points are
redeemed.
"At
Plusgrade, we deliver incredible customer experiences through products designed
to elevate the traveler journey," said Ken Harris, Founder and CEO of
Plusgrade. "We're excited to introduce innovative benefits for Leaders
Club members that enhance their loyalty experience while fueling substantial
ancillary revenue growth for LHW."
In an era of
dynamic transformation within the luxury hospitality industry, LHW has
consistently set the standard of unmatched quality and extraordinary
experiences across its portfolio of 400+ independent luxury hotels. LHW
continues to lead by innovating and now offers loyal guests and members of the
Leaders Club program access to new levels of choice and flexibility.
"We are
excited to leverage the expertise of Plusgrade to bring these new offerings to
our Leaders Club members," said Phil Koserowski, Senior Vice
President and Chief Marketing Officer, The Leading Hotels of the World.
"This collaboration provides more utility to our best guests, giving them
more ways to earn and use points and ultimately continue to travel the world
through our global portfolio of remarkably uncommon hotels."
For over two
decades, Points, a Plusgrade company has been helping loyalty programs build,
power and grow their best loyalty experience. Since its founding, they've
maintained a relentless focus on fostering loyalty and trust with 60+ partners
in the airline, travel, hotel, retail and financial ecosystem around the globe.
This collaboration with LHW reflects Plusgrade's commitment to transforming the
loyalty landscape and helping to shape the future of loyalty programs alongside
its partners.
To learn
more, visit https://www.lhw.com/collections/manage-points.
About Plusgrade
Plusgrade
powers the global travel industry with its portfolio of leading ancillary
revenue solutions. Over 200 airline, hospitality, cruise, passenger rail, and
financial services companies trust Plusgrade to create new, meaningful revenue
streams through incredible customer experiences. As the ancillary revenue
powerhouse, Plusgrade has generated billions of dollars in new revenue
opportunities across its platform for its partners, while creating enhanced
travel experiences for millions of their passengers and guests. Plusgrade was
founded in 2009 with headquarters in Montreal and has offices around
the world.
About The Leading Hotels of the World, Ltd. (Leading Hotels)
Comprised of
more than 400 hotels in over 80 countries, LHW is the largest collection of
independent luxury hotels. In 1928, 38 independent hoteliers came together to
create LHW. Since then, the Company has carefully curated distinctive hotels,
resorts, inns, chalets, villas, and safari camps from the snow-capped Alps
of Europe to the African veldt, to share them with adventurous souls
who seek the remarkably uncommon. The LHW community is filled of exceptional
individuals, united by a passion for the surprising discoveries and details
that come with every experience. LHW hoteliers are artisans of hospitality
whose expertise, commitment to excellence, and individual flair allows them to
create story-worthy moments for their guests. And it is these authentic,
individualized experiences combined with the warm hospitality and high-touch
service they provide that keeps discerning travelers returning again and again.
LHW's collection covers the globe and promises a broad range of destinations
and uncommon experiences, enhanced by LHW's tiered guest loyalty program
Leaders Club. From converted former palaces, and countryside retreats run by
the same families for generations, to gleaming skyscrapers in dynamic urban
centers, serene private island escapes, glamorous tented camps – and beyond –
explore, find inspiration, and experience unforgettable travel moments. For
more information visit: www.lhw.com,
Facebook at @LeadingHotels, Twitter at @LeadingHotels and Instagram
@leadinghotelsoftheworld
