Riyadh, KSA, November 19, 2024 – PayOne, a leading provider of innovative payment technology solutions, has partnered with Red Sea Global (RSG), the developer behind the regenerative tourism destinations The Red Sea and AMAALA, to transform the guest payment experience across its portfolio of world-class resorts, including renowned properties such as Shebara Resort and Thuwal Private Retreat. This strategic collaboration sets a new benchmark in hospitality, aligning with Saudi Vision 2030 to elevate industry standards and drive innovation in tourism.
Through this partnership, PayOne enables RSG to streamline every aspect of the guest payment journey with omni-channel integrations, automating payment processes and enhancing guest satisfaction at every touchpoint—from booking and check-in to in-resort services and check-out. These Oracle-validated integrations include website, pay-by-link, physical payment devices, and mobile payments, providing seamless connectivity with the Property Management System (PMS). PayOne reduces the complexity of managing multiple vendors and systems. This empowers RSG to focus on delivering elevated guest experiences. Additionally, these integrations eliminate manual reconciliation and significantly reduce exposure to chargeback and fraud risks.
PayOne's flexible technology empowers RSG’s hotels to select their preferred acquirers and payment devices, delivering unmatched versatility that complements RSG's bold vision for hospitality innovation. Security is at the core of PayOne’s solutions, with all sensitive guest payment data encrypted and managed in full compliance with PCI-DSS standards, providing RSG properties peace of mind while reinforcing guest trust.
"We are thrilled to partner with Red Sea Global, an organization that shares our commitment to innovation, sustainability, and transforming the guest experience," said Janti Abdallah, CEO at PayOne. "By providing a fully integrated payment solution, we are supporting RSG's efforts to redefine luxury tourism while furthering the Kingdom's Vision 2030 goals of economic diversification and hospitality excellence."
Sebastien Carre, Group Head of Hospitality Operations said: “At Red Sea Global Hospitality, we are not only operating iconic resorts within groundbreaking new destinations, we continually seek to elevate excellence in service to new highs. PayOne’s technology supports seamless backend operations enabling us to meet the expectations of today’s most discerning travelers.”
With this partnership, PayOne and Red Sea Global are pushing the boundaries of what’s possible in hospitality, setting a new standard for secure, seamless, and flexible payment solutions that meet the evolving needs of luxury travelers in the Kingdom of Saudi Arabia and beyond.
About PayOne
PayOne is a leading payment technology provider offering integrated, secure, and flexible solutions for the hospitality industry. By automating payment processes and providing a frictionless guest experience, PayOne helps hotels across the globe simplify operations, reduce risks, and deliver exceptional service. www.payone.io
About Red Sea Global
Red Sea Global (RSG) is a vertically integrated real estate developer with a diverse portfolio across tourism, residential, experiences, infrastructure, transport, healthcare, and services. This includes the luxury regenerative tourism destinations The Red Sea, which began welcoming guests in 2023, and AMAALA, which remains on track to welcome first guests in 2025.
A third destination, Thuwal Private Retreat, will open this year off the coast of Jeddah. RSG has also been entrusted with refurbishment works at Al Wajh Airport, focused on upgrading the existing terminal and infrastructure, and building a new international terminal.
RSG is a PIF company and a cornerstone of Saudi Arabia’s ambition to diversify its economy. Across its growing portfolio of destinations, subsidiaries and businesses, RSG seeks to lead the world towards a more sustainable future, showing how responsible development can uplift communities, drive economies, and enhance the environment. www.redseaglobal.com
