Jannah Hotels & Resorts partners with Shiji PMS to accelerate digital transformation, enhancing operational efficiency, guest personalization, and sustainability.

Shiji, a global leader in hospitality technology solutions, is pleased to announce that Jannah Hotels & Resorts, a luxury hotel group known for its dedication to affordable luxury within the Halal segment, has successfully implemented Shiji PMS – Shiji Enterprise Platform. This partnership marks a significant step in Jannah Hotels & Resorts' digital transformation, equipping the group with the tools to optimize operations, advance sustainability efforts, and elevate guest experiences.

Before adopting Shiji PMS, Jannah Hotels faced challenges due to fragmented technology systems, which impacted operational efficiency and the ability to deliver personalized guest experiences. With the Shiji Enterprise Platform, the group now benefits from a cloud-based, fully integrated solution that streamlines operations while maintaining the personalized service that defines Jannah Hotels & Resorts’ hospitality.

Rooted in the traditions of Bedouin hospitality, Jannah Hotels & Resorts has established itself as a key player in the UAE’s hospitality industry. Recognized for its innovation, creativity, and dynamic approach, the group has become a preferred choice for both travelers and residents. Its portfolio includes six properties across Abu Dhabi, Dubai, and Ras Al Khaimah, offering over 908 rooms and 118 villas, catering to a variety of guest needs.

“Selecting the Shiji Enterprise Platform PMS was a strategic move for Jannah Hotels & Resorts. As a multi-property hotel group, consolidating guest data and managing fragmented systems was a major challenge. The platform’s single guest profile feature has been a game changer, giving us a 360-degree view of our guests’ preferences and history. This allows us to offer truly personalized luxury experiences across all our properties. By eliminating inefficiencies and enabling seamless scalability, Shiji PMS supports our growth and enhances operational excellence,” said Ahmad Hafez, Corporate IT Director, Jannah Hotels & Resorts.

The first property to go live with the Shiji Enterprise Platform is Jannah Executive Hotel Apartments in Abu Dhabi, marking a milestone in the group’s digital transformation. This successful implementation demonstrates Jannah Hotels’ commitment to leveraging cutting-edge technology to overcome operational challenges and enhance the guest experience.

Kevin King, CEO of Shiji International, commented, "We are proud to support Jannah Hotels & Resorts in their journey toward digital transformation. This partnership underscores the power of advanced technology in driving efficiency, sustainability, and personalized guest experiences—critical factors for long-term success. With Shiji’s robust solutions, Jannah Hotels is well-positioned to streamline operations, deliver tailored luxury services, and achieve its ambitious growth and sustainability goals. Together, we are shaping the future of hospitality, where technology and tradition seamlessly come together.”

Through this collaboration, Jannah Hotels & Resorts continues to redefine luxury Halal hospitality by seamlessly integrating technology, personalization, and sustainability—setting new benchmarks for the industry.