Hotelogix, the globally leading cloud-based hospitality technology provider, has enhanced its Hotel PMS with contactless self-service capabilities to help hotels of all sizes provide contactless services to their guests while effectively managing service requests.
Through the Guest Services App, Hotelogix customers can now allow guests to complete pre-check-in formalities by uploading their details via mobile phones. Similarly, guests can use their mobile phones for self-check-out, reducing front desk friction and guest wait time near the lobby, significantly improving their overall experience.
Furthermore, the App enables guests to raise service requests using their phones, while hotel staff can track request statuses for timely completion. Additionally, hotels can leverage the App as a guest engagement platform and prompt guests to leave their feedback post-check-out.
Prabhash Bhatnagar, Founder of Hotelogix, highlighted the importance of self-service facilities in hotels, stating that over 70% of guests are likely to choose a hotel that offers such services. By prioritizing contactless services, hotels not only address current needs but also position themselves for long-term success in the competitive and evolving hospitality industry. These enhancements align with Hotelogix's core vision of enabling hotels with Smart Hoteliering.
Prabhash expressed confidence in the effectiveness of the App, citing its successful trial at one of the world's largest multi-property management system deployments during a recently concluded global sporting event. The App executed 20,000+ self-check-ins and efficiently handled 50,000+ guest service requests, leading the company to expect a huge success upon its rollout.
About Hotelogix:
Hotelogix is a globally leading cloud-based hospitality technology solutions provider, offering industry-first Multi-property Management System, Hotel PMS, and Mobile PMS App for independent and hotel groups. The company boasts the remarkable feat of implementing the most extensive multi-property deployment of 50,000+ rooms across 500+ properties under a single group.
Through their distribution brand AxisRooms, they also provide Channel Manager and Revenue Managementsolutions. With the trust of 5000+ hotels in 100+ countries, including South Asia, Southeast Asia, the Middle East, LATAM, Europe, and North America, Hotelogix has been instrumental in driving their growth and helping them optimize room sales and guest service.
Hotelogix is headquartered in Singapore, with offices in the USA, India, UAE, Thailand, and the Philippines.
For more information, visit https://www.hotelogix.com/property-management-system-large-hotels.php.