H2C, a leading hospitality consulting firm, is conducting the Digital Hotel Operations Study, calling upon hotel chains to provide feedback. The study aims to understand the operational challenges faced by hotels regarding automated guest services and internal process automations. H2C seeks to use this feedback to drive advancements in technology and revolutionize guest experiences.
H2C recognizes the importance of automation in the hospitality industry. By gathering insights from industry professionals, the study aims to address specific pain points in implementing automated guest services and internal process automations. This will lead to innovative solutions and enhanced overall hotel operations.
CLICK HERE to take the online survey.
Key areas of focus in the study include guest services automation, internal process automation, and technology adoption trends. It will explore the impact of automation on guest satisfaction, operational efficiency, and identify areas for improvement.
Through a collaborative approach, H2C aims to foster dialogue and knowledge sharing among hoteliers. The study's findings will provide practical recommendations and strategic insights, helping hoteliers effectively leverage automation for improved guest satisfaction.
Hotel chains of all sizes and types are encouraged to participate in the Digital Hotel Operations Study. By contributing their insights, they can shape the future of hotel operations.
