In a ground-breaking collaboration, the Global Hotel Alliance (GHA) and RobosizeME are proud to unveil an innovative solution poised to revolutionize hotel operations and guest experiences worldwide. RobosizeME, a trailblazing automation platform, empowers hotels to redirect their focus from mundane tasks to delivering unparalleled guest satisfaction.
This technological breakthrough liberates hotel staff from time-consuming, non-guest-centric duties, enabling them to channel more energy into enhancing the quality of guest interactions. The outcome? A remarkable surge in operational efficiency and a vastly enriched guest experience.
By integrating RobosizeME's automation, GHA has realized substantial financial savings, achieving an impressive Return on Investment (ROI) of approximately 3400%. Processing around 700 suspended profiles daily—a workload that traditionally demanded about 62 hours of manual labor—underscores the substantial efficiency and cost-effectiveness of GHA's automation strategy.
Folker Heim, COO of Global Hotel Alliance, emphasizes the transformative impact:
"The adoption of RobosizeME Automation has been a game-changer in how we manage our profile suspensions, with the bot successfully processing 30% of all profile suspensions in our Opera Customer Information System without human intervention. This strategic move has not only streamlined our operations and profile flow in our systems but has also allowed our 20 full-time employees to concentrate their efforts on the areas that need human intervention for processing, freeing a considerable amount of time for crucial guest-facing services and to reinforce our dedication to delivering exceptional service to our GHA DISCOVERY members."
RobosizeME transcends being a mere operational tool; it signifies a strategic leap towards excellence in hospitality. Embracing RobosizeME means joining a movement towards heightened productivity and an unwavering commitment to superior guest service.
As part of the GHA network, hotels implementing RobosizeME are spearheading a future where technology and hospitality converge to craft unforgettable guest experiences.
