Published 02-03-2025
ExploreTECH's TECH Matchmaker Webinar Series: Key takeaways
ExploreTECH Content Team
From February 24-26, ExploreTECH hosted its highly anticipated TECH Matchmaker Webinar Series, bringing together industry experts and innovative technology vendors to explore the future of hospitality. The three dynamic sessions provided actionable insights into key areas of hospitality technology, empowering hoteliers to optimize operations, increase guest satisfaction, and drive revenue.
1. TECH Matchmaker – Distribution Solutions (Feb 24)
The first session focused on optimizing distribution channels to drive direct bookings and maximize hotel revenue. Experts explored how unified platforms help hotels manage inventory, pricing, and availability across multiple channels, all while reducing reliance on OTAs. Notable vendors such as Amadeus, Blastness, and HotelRunner shared insights on how advanced technology integration enables smarter distribution strategies, real-time adjustments, and greater efficiency.2. TECH Matchmaker – Direct Booking Solutions (Feb 25)
This session focused on unlocking strategies to boost direct bookings and reduce dependency on third-party platforms. Experts discussed how integrated tools, such as booking engines, channel managers, and marketing automation, streamline operations and increase conversions. Hoffero, Profitroom, RateGain, and Triptease were key vendors, showcasing solutions designed to enhance direct booking experiences and maximize revenue.3. TECH Matchmaker – Guest-facing Technology (Feb 26)
The final session delved into the latest guest-facing technologies transforming the industry. From contactless check-ins to AI-driven messaging and mobile payments, these innovations are elevating the guest experience while improving operational efficiency. Vendors like Canary Technologies, Protect Group, and The Digital Hotelier showcased how guest-facing tools like upselling platforms and digital concierges are personalizing interactions, reducing wait times, and driving revenue.
The TECH Matchmaker Webinar Series brought together a wealth of knowledge from both vendors and industry experts, offering valuable takeaways on how technology can enhance hotel operations, improve guest satisfaction, and future-proof the hospitality industry.
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