Imagine a hotel check-in experience where your front desk team instantly knows which guests are VIPs—celebrities, diplomats, or business leaders—without needing to ask a single question. This is now possible with Profile Snapshot, an innovative feature recently launched by dailypoint that is reshaping personalized service in hospitality.

Integrated seamlessly into the dailypoint platform, Profile Snapshot harnesses the power of artificial intelligence to generate a concise, real-time summary of each guest based on their Central Guest Profile (CGP). This snapshot provides front office staff with critical insights about VIPs and their preferences before the guest even says a word, allowing hotel teams to offer a discreet, highly personalized welcome that creates an immediate sense of recognition and appreciation.

Dr. Michael Toedt, CEO of dailypoint, explains, “Profile Snapshot provides front office teams the knowledge they need to welcome guests at the highest level.” This knowledge is drawn from millions of data points aggregated over time, including previous stays, service preferences, and special requests, all while ensuring compliance with stringent GDPR privacy regulations.