Total Revenue analytics is about understanding where, how, and why revenue is generated. Here are a few powerful approaches to deep dive into Total Revenue and uncover hidden opportunities:

1.     The Customer-centric view

Looking at revenue around the customer (By segment, Channel, Source market etc) helps you understand spending behaviour, highest revenue and profit customer cohorts and optimize your commercial strategy towards high value customers.

2.     The simple overview: Manager report dashboard

Sometimes you don’t need complexity. A high-level dashboard showing revenue per outlet is enough to catch unexpected dips, spot positive trends, and course-correct early.

3.     Guest spending analysis

Identify high-value guests and their preferences in outlets. (e.g., do they dine in, go to the bar or order room service?). This helps Improve targeted upselling strategies based on actual spending habits.

4.     Space efficiency: Revenue per square meter

Not all space in your hotel or restaurant generates the same value, measuring revenue per sqm can highlight inefficiencies. Which areas (bar, dining room, terrace) bring in the most revenue? Helps optimize seating, table turnover, and space utilization. Measuring revenue per sqm highlights dead zones and underutilised goldmines

5.     Spend per occupied room over time

Tracks how much guests are spending beyond room rates (F&B, spa, experiences). Helps identify trends: Are guests spending more or less over time? Useful for adjusting packages, promotions, or services to drive incremental revenue.

6.     Consumption behaviour: Internal vs external & eat-in vs. eat-out

How much revenue comes from in-house dining vs. external guests. What is the spend of in-house vs external? How should you manage your table reservation strategy?

How about takeout/delivery? Do guests prefer grab-and-go options? If so, should you expand takeaway services?

7.     The infamous breakfast capture rate

What percentage of guests have breakfast in-house? If low, why? Are they going elsewhere due to price, variety, or convenience? This helps refine breakfast offerings or pricing strategies to increase guest retention & spend.

Which of these metrics do you track the most? Let’s discuss! #RevenueManagement #Analytics #Hospitality

Point of sale analytics

Diving into Point-of-Sale analysis is taking total Analysis to the next level. This is why at Juyo we are releasing Juyo F&B POS Analytics.

Following full Oracle Simphony certification, this powerful new module puts your F&B data side by side with your commercial performance, market trends, and financial KPIs all in one place.

With Juyo POS Analytics, you can:

·        Monitor outlet performance and average checks

·        Analyse trends by meal period, outlet, or timeframe

·        Optimise your menu mix with Menu Engineering

·        Spot upselling potential and revenue leakages before they become losses

This marks a key step in the Juyo vision to build a unified decision-making platform that connects the dots between strategy and execution. From rooms to restaurants, we empower hoteliers to act faster, think smarter, and drive total performance.