Whether you’re managing a single property, overseeing multiple hotels, or handling a global portfolio, a robust Business Intelligence (BI) product is crucial for staying ahead in the competitive hospitality industry. FLYR Hospitality Insights offers a comprehensive solution that meets the diverse needs of hotel management professionals, empowering them with actionable data and strategic insights. It democratizes access to commercially relevant data across all commercial teams, providing a single source of truth for all performance-related data.

The importance of using a BI product in hotel management

In the hospitality sector, effective decision-making relies on understanding a broad array of data points—from daily occupancy and year-over-year performance metrics to detailed OTA performance. FLYR Hospitality Insights consolidates data from various sources into a unified, accessible format, turning complex data into actionable insights. Without a robust BI product, managers would spend excessive time manually aggregating and analyzing data, leading to errors and inefficiencies. Insights automates these processes, providing accurate data quickly, and freeing you to focus on strategic initiatives that drive revenue growth. By streamlining data management, Insights ensures that your time is spent on shaping strategies that maximize profitability, rather than getting bogged down in data collection.

Key benefits of insights for commercial teams

• Fully Customizable Dashboards: Insights offers unparalleled flexibility with over 25 editable dashboard templates that can be tailored to your specific needs. You can easily add, change, or remove visualizations from the 20+ supported options and modify data points from over 500+ available metrics. For those who prefer complete control, you can also build new dashboards, reports, or analyses from scratch. Our platform provides full transparency into the tools used to create templates, designed for both ease of use and comprehensive customization. Whether you need high-level overviews or detailed, granular reports, Insights empowers you to shape your data presentation exactly as you need.
• Superior Data Integrations: Insights stands out with its comprehensive approach to data connectivity across a variety of partners:
• Transactional Data Integration: Insights excels at capturing detailed folio reservation data, providing an in-depth look at all guest expenditures, including Accommodation, Food & Beverage, and more. This feature offers users a comprehensive view of total revenues across their portfolio, extending analysis beyond just Rooms Revenue. Additionally, properties using different Property Management Systems (PMS) can be unified into a single view within Insight.
• Historical Data Integration: The platform seamlessly integrates historical data, ensuring continuity even during PMS transitions. This feature allows you to retain and analyze historical trends without interruption, providing a complete data history for more accurate analysis.
• Additional Data Sources: Insights also integrates with leading industry data sources such as STR, Lighthouse, and RateGain. These integrations provide valuable insights that contextualize your own performance against your market, enhancing the accuracy and relevance of your analyses.
• Currency Exchange Rate Management: For multinational hotel chains, Insights provides dynamic and fixed exchange rate management, ensuring consistent and transparent reporting across different regions aligned with your reporting requirements.
• Profitability Analyses: Beyond standard data extraction, Insights also allows for the enrichment of data with additional metadata. This capability supports advanced analysis, such as labelling channels or conducting channel profitability analyses, offering a deeper understanding of hotel operations.
• Forecasting and Budgeting Flexibility: In combination with our Planning product, Insights offers unparalleled flexibility in forecasting and budgeting workflows by accommodating both granular and aggregated data inputs. You can create and manage your own forecasts while also leveraging FLYR forecasts, which are set at the industry standard of 95% accuracy 30 days out. Additionally, Insights allows you to monitor and review the accuracy of both your own forecasts and the FLYR forecasts transparently.
• Flexible Export Capabilities: Insights supports a wide range of export formats, including .csv, .xlsx, .pdf, and .png, and delivery options such as email and SFTP next to simple downloads. This flexibility ensures that data can be easily shared with stakeholders or integrated into other systems, accommodating diverse reporting and analysis needs.

Why Insights stands out

FLYR Hospitality Insights distinguishes itself from other BI products through its exceptional capabilities. Unlike competitors that offer only summary-level data, Insights integrates comprehensive transactional data, providing a deeper and more detailed view. We excel in historical data migration, ensuring that you retain critical years’ worth of data, which many competitors fail to support. Our platform also offers unparalleled flexibility, allowing you to build custom reports and dashboards from scratch using over 500 data points, 20+ visualizations, and more, far surpassing the limitations of other BI products. These features make Insights the ultimate choice for advanced, data-driven decision-making in the hospitality industry.