We are excited to announce a new partnership with ViralOps, a leading hospitality technology firm that is joining the ExploreTECH family. ViralOps is a team of ex-hoteliers and engineers from leading start-ups that is focused on enhancing the guest experience in hotels with innovative products and solutions. One of their north star metrics is ease of software usage for hoteliers. This collaboration with ViralOps represents a significant step in our efforts to expand our vendor community.
According to ViralOps Founding CEO, Mrigank Devam, "We're delighted to partner with ExploreTECH, a recognized leader in the field. This collaboration allows us to extend our reach and offer our solutions to a wider audience."
About ViralOps:
ViralOps is a pioneer in hospitality technology, working to transform how hotels interact with their guests. They serve 31 prestigious hotel brands across 15 countries that include UAE, Oman, Singapore, Thailand, Maldives, Malaysia to name a few. ViralOps has earned the trust of over 250 hotels and resorts, making them a leading platform for interactive contactless menus and guest service directories. An approved vendor for Marriott International, they enjoy 98% renewal rate from their partner hotels which is a testimonial to the overall experience that they deliver not only to hotel guests but also the hoteliers at the partner properties.
Key Products and Solutions:
▪ Vserve Protecht is at the core of ViralOps' offerings, designed to digitize the hotel interactions, from guest rooms to restaurants. Widely adopted by hotels worldwide, this technology enables secure and efficient service, especially in the context of the new age traveller. It includes LIVE feeds that allows hotels to grab more ‘share of mind‘ of every guest and capitalise on this attention by sharing latest offers and services.
▪ Vserve Delivery: Enhancing Restaurant and Hotel Delivery Services
▪ Vserve Live Station - The first ever product that solves the problem of break-fast operations during the busy seasons. It replaces the age-old process where a server takes an order and goes to the LIVE station and writes the orders on a sheet with an automated real time communication system. It elevates the guest experience as the order is delivered way faster than before and allows the server to cut down on 33% of the time spent to service an order. Tested with over half a million orders, the data suggests that operational time saves is in a few hundred hours over a period of 8 months.
Learn More:
To explore ViralOps' products and services in more detail, please visit their website [insert link to ViralOps' website].
We're equally enthusiastic about this partnership and what it means for our clients. Together with ViralOps, we're dedicated to pushing the boundaries of hospitality technology.
"Our partnership with ViralOps is a significant milestone for us, highlighting our commitment to offering innovative solutions to the hospitality industry. This collaboration underscores our dedication to innovation and excellence."
We warmly welcome ViralOps and look forward to a fruitful and mutually rewarding partnership.
To explore ViralOps' products and services in greater detail, we invite you to visit their website
