Last week, Egyptian all-in-one PMS creators Kwentra organized an extensive three-day roadshow in the country’s leading tourist destinations: Cairo, Hurghada, and Sharm El-Sheikh. The event gathered international experts, local decision-makers, and global service providers to address common challenges and highlight practical solutions for hoteliers.
Kwentra’s roadshow event was intended to equip hoteliers with the know-how of digital hospitality management and the latest tools to enhance their business profits.
To ensure that Cairo-based professionals also benefit from getting to know the event partners, STAAH, Hotellab, James & Rita | Opentec, and Kashier, Kwentra organized introductory meetings between global service providers and local hoteliers, providing the latter with an up-close look at the latest tools and solutions in hospitality management.
Kwentra’s full-on day events in Hurghada and Sharm El-Sheikh had an impressive turnout, with great number of attendees flocking to hear out what’s new in online distribution, digital payments, revenue management, and more.
Mai Shalaby, CEO of Kwentra, kicked off the event with a comprehensive overview of the local hospitality scene in 2023 with some highlights on online businesses and insights on how Egyptian hoteliers can unlock their full business potential.
The event covered online distribution, revenue management tactics and solutions, guest experience and communication rationale and tools as well as digital guest payment facilities.
Head of Business Development - Middle East at STAAH, Jai Motihar, took the podium to illustrate the current stance of online distribution in hospitality and showcase how hotels can maximize their exposure, multiply sales on OTAs, and keep room rates updated at all times.
Moreover, Nikolaos Tsitsoulis, Hotellab’s Co-Founder and Commercial Director, shared valuable insights on revenue management strategies with diverse guest segments. He also dug into the challenges of revenue management and explained how a revenue management system (RMS) is a practical solution for the digital age.
James & Rita’s Director of Corporate Strategy, David Veil-Héraud, followed with his talk on the best techniques for retaining guests using guest loyalty programs and improving the overall guest experience using automated messaging pre-, during, and post-stay.
Lastly, Kashier’s Co-Founder & CEO, Khaled Raslan, took the attendees on a journey to facilitate and secure guest payments; exploring the myriad of advantages digital payments provide for hotels and guests alike.
Tap Into Limitless Possibilities - September 24th - 27th: showcased the newest technologies and trends in the field, as well as best practices in hotel management while overcoming economic and industry challenges.
