

Travelers today are selecting hotels not just by cost or location, but by how "TikTok-able" the experience will be. In response, hotels are:
- Designing
photo- and video-friendly spaces with standout aesthetics.
- Crafting
shareable moments, such as surprise upgrades or unique local touches.
- Engaging
guests in real time via TikTok Live and other dynamic content formats.
The flip side of going viral
With virality comes unpredictability. Hotels can enjoy
massive exposure, but also face new hurdles:
- Managing
Expectations – The reality must live up to what was
promised online.
- Sudden
Surges – A trending video can trigger a flood
of bookings, stretching resources.
- Keeping
It Real – TikTok users value genuine, relatable
content over overproduced marketing videos.
Hospitality as a content creator
To compete, hotels must think beyond traditional
campaigns and embrace a content creator’s mindset. Storytelling, real-time
interaction, and authenticity are no longer nice-to-haves—they’re essential.
Cracking the TikTok algorithm
TikTok’s powerful algorithm rewards engagement and
discovery, allowing even small properties to go viral. Hotels can increase
visibility by:
- Using
trending audio and smart hashtags.
- Interacting
with comments and using duet features.
- Posting
consistently and testing different content types—like staff intros, room
tours, and Q&As.
User-generated content: Modern word-of-mouth
TikTok thrives on UGC (user-generated content), making
your guests your best brand advocates. You can encourage more guest posts by:
- Creating
a branded hashtag for easy sharing.
- Incentivizing
content creation through small perks or shoutouts.
- Reposting
guest videos to build credibility and community.
Measuring TikTok’s impact
Rather than focusing only on likes and views, hotels
should track:
- Watch
Time & Completion Rate – Indicates content
relevance and quality.
- Saves
& Shares – A good indicator of value and reach.
- Profile
Visits & Website Clicks – Shows intent to book
or learn more.
These metrics help fine-tune strategies for higher ROI
and better engagement.
The influencer dilemma
Influencers can make or break a hotel’s online
visibility—but it’s often pay-to-play. The challenge? Not all hotels can afford
top-tier partnerships. And overly curated influencer content can lead to
misaligned guest expectations.
Instead of chasing the biggest names, more hotels are
turning to:
- Micro-Influencers
– Smaller creators with loyal audiences and higher engagement.
- Authentic
Experiences – Prioritizing real stories over
polished perfection.
- Alternative
Strategies – Investing in SEO, blogs, and owned
media to build lasting online presence.
How The Digital Hotelier helps hotels stay ahead
TikTok might set the pace for hospitality trends, but
staying relevant takes more than just going viral. It requires operational
readiness, innovation, and consistency—areas where The Digital
Hotelier excels.
By partnering with The Digital Hotelier, hotels can:
- Use
TeamStream
to ensure real-time staff coordination and deliver on the promises made
through social media.
- Personalize
the guest journey and create standout experiences that naturally encourage
organic sharing.
- Align
their tech stack with evolving digital trends for long-term
competitiveness.
Final thoughts
The TikTok effect is undeniable—and transformative. It’s
not just reshaping how travelers find and choose hotels; it’s redefining how
hotels must market, operate, and engage. For those ready to lead, this is a
moment to innovate boldly, embrace authenticity, and become not just part of
the conversation—but the destination worth talking about.
